FAQ

which payment types do you accept?

We accept payments made with the following cards: VISA, MasterCard, AMEX, Maestro, Discover, JCB, Diners Club, Union Pay, Apple Pay. We also accept PayPal.

how much does shipping cost?

We have free worldwide shipping.

 

what is creation time for handmade items?

Due to the nature of handcrafted items, there can be delays due to items being in production. In this case creation time is 3-5 days from the date of purchase. As each amulet is hand-carved, some small details and sizes can slightly differ from the images in the photo.

what countries do you ship to?

We currently ship free of charge worldwide. Please be aware that deliveries are impacted in some countries due to Coronavirus. 

are your products eco friendly?

Our amulets are made of moose antlers, no animal has been injured, as moose drop their antlers from late March to mid-April.

As all our items are handmade and we don’t use any mass production technologies our impact on the environment is minimized.

how do i track my orders?

As soon as your order has been dispatched, you will receive an email with your tracking number. 

how long will delivery take?

Canada: 3 weeks
North America: 2-3 weeks
Europe: 8-14 days
Australia, New Zealand and Oceania: 2-3 weeks
Asia Pacific: 2-3 weeks
Latin America and the Caribbean: 3 weeks

how do i use a promotional code?

To use your promo code, please follow these steps:

  1. Add your items to cart.
  2. Proceed to checkout.
  3. Enter your Promotion Code at the box indicating “Promotion Code”. Simply type or copy and paste (recommended) the promotional code in this text field.
  4. Submit your order to see the final amount with your promotion discount applied.